At Flat Space Art, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to luizagibb@flatspaceart.com.

Who are we?

Flat Space Art is an organisation committed to delivering high-quality art experiences and events.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete the contact form or engage with other forms within our site.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

Use of ‘cookies’

Like many other websites, the Flat Space Art website uses cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalized service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Main Cookies used on our site

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. For more information on Google Analytics' privacy policy, visit [Google Analytics Privacy Policy](http://www.google.com/analytics/learn/privacy.html).

Google Maps

These are Google Maps third-party cookies, which are unique identifiers to allow traffic analysis to Google Maps.

How is your information used?

We may use your information to:

- Contact you regarding queries raised in the contact form.

- Carry out our obligations arising from any contracts entered into by you and us.

- Deal with entries into a competition.

- Seek your views or comments on the services we provide.

- Notify you of changes to our services.

- Send you communications which you have requested and that may be of interest to you. These may include information about events, forthcoming exhibitions, and general news about the gallery.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:

We may pass your information to our third-party service providers, agents, subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to send you electronic mailings). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service, and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property, or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone, or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

You can change your marketing preferences at any time by emailing us at luizagibb@flatspaceart.com.

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:

- Send an email to luizagibb@flatspaceart.com and request the information held about you.

Right to erasure

You have the right to erasure of any information we hold about you where there is no legitimate business reason for us to do so. This includes where GDPR is superseded by other laws governing the details we have obtained.

If you no longer wish us to hold information about you, please email us with your request. Our data controller will then take steps to action your request, keeping you informed of progress.

Email: luizagibb@flatspaceart.com

Please note that in the event of requesting erasure, you will no longer receive information about our events, exhibitions, and gallery news.

Security precautions in place to protect the loss, misuse, or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing, or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in Dec 2024.

Terms and Conditions for Flat Space Art This Site and related Services are provided by Flat Space Art. By using Flat Space Art, Services and registering with Flat Space Art, you agree to the ‘Terms and Conditions for Flat Space Art  our ‘Site Terms and Conditions’ and our ‘Privacy Policy’, which are subject to change from time to time.

Protection of your Information

Flat Space Art will maintain all data provided by you in accordance with the requirements and principles of the Data Protection Act 1998 Chapter 29.

Please refer to our ‘Privacy Policy’ which sets out the type of information we collect, what it is used for and the rights you have in relation to this information. By using our Site(s), registering yourself as a bona fide artist and using any of our Services, you accept these terms and conditions as well as the terms of our ‘Privacy Policy’.

Pricing

Flat Space Art reserves the right to make price changes to products. 

Liability

You agree that Flat Space Art shall not be liable for any loss or damage whatsoever arising directly or indirectly from or in any way connected with our Site(s), Content or Artist directory, including, without limitation, damage for loss of profits, loss of business, or any other consequential or pecuniary loss (even where we have been advised of the possibility of such loss or damage).

You agree and acknowledge that you are solely responsible for evaluating any Services offered by us Artists.

Changes to Terms and Conditions

Flat Space Art may update these terms and conditions from time to time.

Introduction to Our CSR

CSR refers to the way in which businesses regulate themselves, ensuring that their activities positively affect society as a whole. Flat Space Art strives to meet the highest standards of ethics and professionalism.

Our Policy

Flat Space Art is a strong believer in running its business using the three fundamentals of People, Planet and Principles. Discussing each in turn:

People are at the forefront of our company, with Flat Space Art forging a digital relationship between Artists, collectors, and Employees, all of whom share an avid interest in the digital art market.

• For Artists, our company offers a unique platform that advocates diversity and inclusion. While there is an artist application process, Flat Space Art believes in working with the very best art creators around, providing a supportive environment for our Artists to be safe and thrive.

• For our Collectors, we promote customer feedback to maximise the satisfaction of our service and to tailor our site to your needs. Our company also ensures the safety of Collectors, frequently publishing blog articles on the NFT purchase process and how Collectors can be safe online whilst following our social media accounts. This helps us to maximise clear communication with our Collectors, whilst ensuring their safety and improving their user experience.

• For our Employees, we provide a vibrant working environment that is dynamic and interesting for all our staff. Flat Space Art is an equal opportunity employer and will continue to abide by all fair labour practices. Staff are paid correctly and on time; our wages exceed the National Minimum Wage.

Planet is also an important component that dictates the manner in which Flat Space Art is run. We’re committed to reducing our direct impact on the environment by actively managing our waste, emissions and consumption of natural resources.Our company uses digital marketing activities that keep our carbon footprint low. We also practice recycling, and our Employees travel into work by green means, either by walking, or using public transport. Principled attitudes and behaviour govern the way we deal with all the internal and external stakeholders linked to our business. We conduct our business relationships with integrity and courtesy, and we honour our trading commitments, both with Collectors and

Artists to ensure we build long-term relationships. Our ethical approach means that we and our stakeholders will:

• Comply with applicable laws.

• Operate in line with the Bribery Act 2010.

• Commit to paying suppliers properly and on time.

• Ensure neither slavery nor human trafficking takes place (ref Modern Slavery Act 2015) act in accordance with the applicable standards of environmental protection.

Maintenance

While Flat Space Art has set out the following CSR measures above, it is equally important that we regularly uphold, monitor, and assess these measures to ensure our company is delivering the most it can for its people, planet, and through its principals.